We operate from 8 AM to 8 PM, 7 days a Week.
You can schedule a pickup through our website or by calling us.
You need to provide your Name, Mobile Number, Address and Pickup Date & Time Slot.
Our rider will be at your doorstep at the mentioned time slot and will deliver garments back at mentioned time.
You need to count your clothes at the time of pickup and delivery as well.
The garments will be delivered on the date & time mentioned on the Invoice. We do take guarantee of delivering clothes back in 48 hours.
If you want Handsup to call you before delivery, then you have to inform the rider.
Special instructions have to been mentioned on the invoice.
No claims for garment loss or damage will be entertained if any mismatch is reported after making the payment.
For any loss or damage of garment, the compensation amount shall paid through services than in cash. The amount for compensation will be as per standard brand prices.
We take no guarantee of color bleed in laundry. You are advised not to give clothes that may bleed color in laundry.
The rates are subject to change without prior notice.
Any issue with respected to quality or service has to be reported to us within 48 hours of delivery of garments.
For cancelling your scheduled pickup, you need to call us and inform. Cancellation is not chargable as long as the rider has not left our plant to pickup your garments. If the rider has left the plant for pickup, then customer has to pay Rs. 50.